IT Officer

January 31, 2024
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Job Description

About Kandahar Refugee Organization:

Kandahar Refugee Organization (KRO) is a non-political, non-profitable, and non-governmental organization operating at the national level in Afghanistan. Dedicated to humanitarian and rehabilitation efforts, KRO focuses on the development of the local economy and building sustainable local capacity. With a specialized network across various provinces, KRO engages in activities related to food security, research, capacity building, disaster management, and placement.

Job Description: IT Officer


  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Configure and maintain CCTV cameras, printers, and routers for optimal performance.
  • Troubleshoot hardware and software issues, providing timely technical support to end-users.
  • Set up and configure network equipment, including routers, switches, and firewalls.
  • Monitor and maintain network security, including antivirus software and intrusion detection systems.
  • Conduct regular data backups, ensuring data integrity and availability.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Assist in planning and implementing IT projects, including system upgrades and network expansions.
  • Evaluate and recommend new hardware and software solutions to enhance efficiency and productivity.
  • Perform regular system audits to ensure compliance with company policies and data protection regulations.
  • Stay updated with industry trends and advancements in IT technology to provide innovative solutions.
  • Collaborate with other departments to identify and address IT needs and requirements.
  • Travel to sub-offices in Kandahar and Paktika regions, providing timely support.
  • Create and maintain technical documentation, including system configurations, troubleshooting guides, and user manuals.
  • Train employees on the proper use of hardware, software, and IT systems.
  • Ensure adherence to IT policies, procedures, and best practices.


  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience in an IT support role or similar position.
  • Strong knowledge of computer hardware, software, and networking systems.
  • Familiarity with operating systems, such as Windows and Linux.
  • Proficient in troubleshooting hardware and software issues.
  • Experience with network administration and security protocols.
  • Solid understanding of IT best practices and data protection regulations.
  • Excellent problem-solving and analytical skills.
  • On-time traveling and supporting KRO sub-offices in Kandahar and Paktika regions.
Submission Guideline:

Interested applicants can submit their applications by clicking the apply option below.

Submission Email:

Apply for IT Officer Position

See Also: Counter Fraud Officer