January 2, 2024
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Job Description

About Mercy Corps:

Mercy Corps, a global leader in humanitarian efforts, envisions a better world and actively engages in disaster-stricken and challenging regions. Operating in over 40 countries, we implement innovative solutions to empower communities to overcome adversity and foster resilient societies.

Project/Department Summary:

Mercy Corps operates in transitional areas, responding to conflict, disaster, and economic challenges to build secure, productive, and just communities. Our work includes emergency relief, resilience building, and support for community-led initiatives. Since 1986, we’ve tailored programs to address the unique needs of Afghanistan, covering sectors such as agriculture, skills development, renewable energy, natural resources management, community infrastructure, and job creation.

Our recent projects include a WASH program in Herat city and preparations for a new initiative to support earthquake-affected villages in Herat province, focusing on water and sanitation facilities and promoting hygiene.

Diversity, Equity & Inclusion:

Building a diverse team is fundamental to achieving our mission. We believe in leveraging different perspectives and backgrounds to address complex global challenges. Our commitment to diversity and inclusion is an ongoing journey, involving continuous learning, listening, and evolution to become more diverse, equitable, and inclusive.

Equal Employment Opportunity:

Mercy Corps is an equal-opportunity employer, actively seeking diverse talents and perspectives to strengthen our global impact.

Job Description:

General Position Summary:

Reporting to the HR Manager, the HR Officer plays a crucial role in the full cycle of talent acquisition for Mercy Corps. This involves sourcing experienced individuals, ensuring effective, fair, transparent, and diverse recruitment processes. The HR Officer collaborates with hiring managers across departments to implement best practices and comply with Mercy Corps policies.

Essential Job Responsibilities:


  1. Ensure qualitative completeness of all processes, adhering to set delivery standards.
  2. Review and audit Personnel and Job Files, maintaining an updated archive in both hard and electronic copies.
  3. Update and maintain the HR database, Human Capital Management (HCM), and Leave trackers.
  4. Oversee probationary and annual performance evaluations/reviews, ensuring timely completion.
  5. Manage the annual holiday schedule and clearance of terminated employees as per MC Afghanistan policies.
  6. Conduct orientation for new staff on Mercy Corps Afghanistan systems, policies, and procedures.
  7. Execute full lifecycle talent acquisition/recruitment activities, including receiving Personal Requisition Forms (PRF) and Position Descriptions.
  8. Ensure compliance with all MC policies and procedures by team members.
  9. Assist the HR team with monthly payroll documentation and ID card issuance.
  10. Obtain and maintain work permits for team members.

Strategy and Planning:

  • Support the HR Manager in implementing the National Staff Handbook and other HR policies.
  • Ensure transparent and unbiased HR processes and systems.
  • Develop strategic relationships with hiring sources to raise awareness of MCA as an employer of choice.
  • Implement a proactive and sustainable recruitment planning system.

Department Management:

Collaborate with other Mercy Corps departments to ensure proper HR functioning.

Leadership and Team Management:

  • Manage all program staff by fostering a collaborative and professional team culture.
  • Contribute to the development and implementation of organization-wide goals.
  • Coach and develop team capacity, providing tools and resources for performance improvement.
  • Promote accountability and a work environment of mutual respect.

Organizational Learning:

Dedicate 5% of time to learning activities benefiting both Mercy Corps and individual development.

Accountability to Program Participants:

Support efforts towards accountability to program participants and adherence to international standards.

Reports Directly To: HR Manager

Works Directly With: HR Team, Program Team, Operations Team, Finance Team, and Security.

Job Requirements:

Essential Job Responsibilities:

  • University degree in a relevant sector (B&A, Human Resources, Public Administration and Policy, Business Administration, or Economics).
  • 2-3 years’ experience in HR and talent acquisition, preferably with an NGO.
  • Excellent understanding of HR responsibilities, integrity, and confidentiality.
  • Strong interview skills and proficiency in recruitment planning systems.
  • Fluency in English, Dari, and Pashto required.
  • Experience in working with an ethnically diverse team in a sensitive environment.

Soft Skills:

  • Attention to detail, adherence to procedures, meeting deadlines, and independent problem-solving.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong computer knowledge (MS Office) and communication skills.
  • Time management skills.
Submission Guideline:

To apply, email your CV and Cover Letter with the subject line “MCA069-2023 Application for (HUMAN RESOURCES (HR) OFFICER)” to by the close of business on 08-Jan-2024. Applications without a subject line will not be considered. Only shortlisted candidates will be contacted for the written test/interview.

Note: MCA provides office space and facilities but does not offer lodging facilities for Team Members/Employees in HQ and field offices. Employees working in a field office other than their home province are responsible for arranging their lodgings.

Submission Email: