Service Mapping Officer

February 25, 2024
Apply Now

Job Description

About Us: is proud to present an exciting opportunity with the International Rescue Committee (IRC), a global humanitarian organization founded in 1933 by Albert Einstein. Operating in over 40 countries, including Afghanistan since 1988, IRC is dedicated to providing life-changing assistance to refugees affected by crises. Join us in making a difference as a Content Development Specialist for Signpost Global.

Role Overview:

As a Content Development Specialist, you will play a crucial role in highlighting the humanitarian services provided by various national and international organizations. Join our dynamic team and contribute to creating impactful articles, guides, and content to be shared across various platforms.

Key Responsibilities:

  • Write and develop compelling articles, guides, and content showcasing the humanitarian services offered by different organizations.
  • Create service mapping content initially in English or a national language, translating it into Dari, Pashto, and English to ensure accuracy and relevance.
  • Identify service providers through various channels, ensuring information accuracy using specific tools.
  • Establish and nurture professional relationships with service providers, maintaining communication for information accuracy.
  • Conduct orientations for service providers on effective use of the service map, soliciting feedback for continuous improvement.
  • Collaborate with Signpost Global technical teams, providing input on website features and troubleshooting.
  • Review and upload content using CMS/Directus platforms, ensuring alignment with Signpost Global’s requirements.
  • Design visually appealing posters for service mapping content in coordination with Graphic Designers.
  • Work closely with Afghanistan’s Signpost team (Beporsed) to verify service information and suggest effective content delivery methods.

Job Requirements:

  • Bachelor’s degree in journalism, communications, literature, law, social science, or related field (Master’s preferred).
  • 2 to 3 years of experience in media, report writing, content development, or related fields.
  • Proficient in report writing, website content development, and translations.
  • Initial knowledge of Content Management Systems (CMS).
  • Strong writing and communication skills in Dari, Pashto, and English.
  • Ability to build and maintain professional relationships with diverse stakeholders.
  • Familiarity with content management systems and basic graphic design principles is advantageous.
  • Strong organizational skills, ability to work independently and collaboratively, and meet deadlines.
  • Attention to detail, adaptability, and receptiveness to feedback.
Submission Guideline:

For IRC-Afghanistan Internal Candidates:

Employees encouraged to remain in a position for at least one year before applying for another within the organization.

Inform your supervisor in advance if applying for a new position.

Note: Applicants recently applied and interviewed for the role will not be considered again.

All qualified candidates are invited to apply through the provided link. Applications not submitted through the online system will be disqualified.

Shortlisted candidates will be contacted for a written test and subsequent interviews. If you are not contacted TWO or FOUR WEEKS after the closing date, please consider your application unsuccessful.

IRC Afghanistan Country Office, Qala-e-Fathullah, Street # 3, District 10, Old UNOCHA Office, Beside Fatemia Mosque.

Submission Email:

Refer to Submission guideline.