SENIOR PROGRAM PERFORMANCE & QUALITY (PAQ) MANAGER

Program
Herat
January 11, 2024
Full Time
Apply Now

Job Description

About Mercy Corps:

Mercy Corps is a global organization driven by the belief that a better world is possible. Operating in over 40 countries, we partner to implement bold solutions, helping communities triumph over adversity and build resilience. In Afghanistan, Mercy Corps has been dedicated to humanitarian assistance and development tailored to the specific needs of the country since 1986.

Project/Department Summary:

Mercy Corps works in places of transition, focusing on conflict, disaster, political upheaval, or economic collapse. The organization provides emergency relief, supports recovery, and promotes sustainable change through community-led initiatives. The South and North regions of Afghanistan have witnessed key programs in agriculture, food security, skills development, renewable energy, natural resources management, community infrastructure, and job creation.

Diversity, Equity & Inclusion:

Mercy Corps is committed to building a diverse team that leverages different origins, beliefs, backgrounds, and perspectives. A culture of trust and respect is fostered to ensure everyone contributes authentically, reaching their potential as individuals and teams.

Equal Employment Opportunity:

Mercy Corps actively seeks diverse backgrounds, perspectives, and skills, adhering to an equal-opportunity employment policy. Discrimination based on various factors is not tolerated.

Safeguarding & Ethics:

Mercy Corps prioritizes treating all individuals with respect and dignity, adhering to the prevention of sexual exploitation and abuse principles outlined by the UN Secretary-General and IASC. Child abuse, sexual exploitation, abuse, or harassment is strictly prohibited.

Job Description:

General Position Summary:

The Senior PaQ Manager will provide technical guidance for program management, coordination, and oversee the Monitoring, Evaluation, and Learning (MEL) team, Technical Advisors, and grants officer. This role involves ensuring adherence to Mercy Corps Program Management Minimum Standards (PM@MC) and improving program quality through effective filing systems, standardized processes, and capacity building.

Essential Job Responsibilities:

Strategy & Business Development:

  • Lead and support new business development, including needs assessments and feasibility studies.
  • Provide strategic guidance for Program Management approaches to Afghanistan’s program team.

Program Quality Management:

  • Map and maintain Mercy Corps Program Management Business Process flows.
  • Assess program adherence to PM@MC minimum standards and provide support for improvement.
  • Oversee the development of effective program filing and archiving systems.
  • Refine processes for program deliverable quality assurance checks and continuous improvement.

Capacity Development and Coordination:

  • Liaise with various teams to ensure proposals integrate program quality and MEL/CARM needs.
  • Build capacity of program teams through workshops, trainings, and information sharing.

Representation and Communication:

  • Represent Mercy Corps programs with national and international counterparts.
  • Support Program teams in organizing donors’ visits and strategic communication materials.

Security:

Ensure compliance with security procedures and policies.

Job Requirements:

Knowledge and Experience:

  • BA/S or equivalent in international studies, economics, or relevant field; MA/S preferred.
  • 4-6 years of experience with European and US institutional donors, grants management, and proposal development.
  • Field experience in both emergency and development environments preferred.
  • Experience with reporting and compliance with donors such as ECHO, BHA, USAID, FCDO, or private foundations.
  • Ability to work across diverse teams and get buy-in from stakeholders.
  • Proficiency in written and spoken English is required.

Success Factors:

The successful candidate will possess exceptional writing skills, experience in providing technical support, and a commitment to program quality. Adaptability, strong communication skills, and the ability to work in evolving environments are crucial.

Submission Guideline:

To apply, submit your CV and Cover letter to af-vacancieskbl@mercycorps.org with the subject line “MCA065-2023 Application for (SENIOR PROGRAM PERFORMANCE & QUALITY (PAQ) MANAGER).” The deadline for submission is 03-Jan-2024.

Please note that only shortlisted candidates will be contacted.

Read Also: Finance Coordinator

Related Jobs